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call or text for service: 425.292.2508
WMC
- Frequently Asked Questions -
FAQ's
Yes, we are fully licensed, bonded and insured. This information is available upon request or can be found online at www.lni.wa.gov.
Yes, we offer free estimates on maintenance agreements, projects and installs. Please call or email us and we will promptly respond with a competitive bid to take care of your needs.
Yes, we have a $350 + WSST minimum charge for a diagnostic visit. After we diagnose the problem we will provide a written estimate for your repair.
Yes, we offer a warranty.
Service:
All parts are covered by the manufacturers warranty and we cover our labor with a 90 day workmanship guarantee.
Install:
Equipment is covered by the manufacturers warranty and we cover our labor for up to 1 year from equipment startup based on the terms included in the estimate.
The warranty terms and conditions are available upon request and excludes damage or failure caused by events out of our control.
It depends on a number of factors. If it is an emergency involving safety of persons or property we can typically be on site the same day (Overtime Rates may apply). Other less urgent matters can be scheduled next day or whenever is convenient for the customer.
We are based in Snohomish county. We currently service Snohomish (Everett, Monroe, Darrington, Arlington, Stanwood, Snohomish, Lynnwood, Mountlake Terrace, Brier, Bothell, Edmonds), King County (Bothell, Shoreline, Kirkland, Bellevue, Redmond, Duvall, Carnation, Issaquah, North Bend, Preston, Kent, Covington, Auburn, Pacific, Renton, Seattle, Tukwila, Burien, Federal Way), Skagit County (Mount Vernon, Sedro- Woolley, Anacortes), Island County (Oak Harbor, Freeland, Coupeville, Camano Island) and Whatcom Counties (Bellingham, Lynden, Ferndale), Pierce County (Tacoma, Yelm, Milton, Puyallup). We will service additional surrounding areas upon request.
Yes. Washington State Law requires employees to be paid for travel time to your jobsite. A service vehicle is considered their "prescribed workplace" and they are considered "on duty" when they are travelling to you.
https://www.lni.wa.gov/workers-rights/_docs/esc2.pdf
Western Mechanical & Controls LLC will not share any customers information with any third party for marketing or promotional purposes.
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